Heroes at the door | Health Beat

They are the first to greet patients who enter Spectrum Health hospitals and they’re often the last ones to see them off, always with warm wishes for a bright, new day.

The five Spectrum Health team members featured here bring unique touches to their essential roles.

They also make up a cherished team of patient service representatives at Spectrum Health hospitals and clinics—all working together to make a difference in your care.

Daleesa Williams

It’s like coming full circle: born at Spectrum Health, working at Spectrum Health.

Daleesa Williams entered this world by way of Spectrum Health Blodgett Hospital. Today she works as a patient service representative there, registering patients and conducting pre-operation assessments.

But that’s not all. Lately, the job has evolved.

“COVID-19 came on so fast,” Williams said. “And as it did, I went wherever I was needed. It’s been a challenge, but I had a choice

Read More

‘We are so thankful’ | Health Beat

Read More

‘The situation is definitely worsening’ | Health Beat

Nurses, doctors and other frontline health care workers are asking the community to do their part in reducing the spread of COVID-19 as the number of seriously ill patients marches upward. (Chris Clark | Spectrum Health Beat)

The current pace of COVID-19 infections in West Michigan offers a troubling outlook for the coming weeks, Spectrum Health leaders said during a media briefing Thursday.

Of the roughly 4,000 COVID-19 tests conducted each day within the Spectrum Health system, about 18% are now testing positive for the disease, said Darryl Elmouchi, MD, president of Spectrum Health West Michigan.

Last week, about 15% of tests were positive for the virus.

“The situation is definitely worsening since last week, as we had all imagined,” Dr. Elmouchi said.

That trend is also developing elsewhere in the state.

“You can see that whether it’s southeast Michigan, West Michigan, Northern Michigan or the UP, we are

Read More